Previous incidents

April 2025
Apr 25, 2025
1 incident

Orion Cloud Service Update: Impact from Upstream Carrier

Degraded

Created Apr 25 at 11:22pm UTC

We want to inform our valued customers that our Orion Cloud services are currently being impacted by an issue with one of our upstream network carriers.

Our engineering teams identified degraded performance beginning earlier today and have traced the disruption to an external carrier responsible for a segment of our service connectivity. We are actively working with their technical teams to resolve the situation as quickly as possible.

Current Status:
• Orion Cloud remains operational, but...

Apr 04, 2025
1 incident

Network Disruption

Downtime

Resolved Apr 04 at 10:00pm UTC

The issue has been resolved. If you're experiencing any issues as a product of this incident, please call our support line at 888-434-1043 x2.

2 previous updates

March 2025
No incidents reported
February 2025
No incidents reported