Incidents reported on status page for Stellar Technologies https://status.orion.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/ff7fa87d99778b305f3c513b7d85c2db.png https://status.orion.cloud/ en https://status.orion.cloud/ Tue, 28 Apr 2026 10:17:07 +0000 https://status.orion.cloud/#f1112131de615fa3a6751c30cf8cfd45ceac6244b1a7bc4160be0545d546768a vCloud Director: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:56 +0000 https://status.orion.cloud/#36a2365433e886024fb3608182d7ef53d5bcee8172bd226c22feea686f77f0d2 vCloud Director: GVL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:56 +0000 https://status.orion.cloud/#65b8a57abbc3c7e7efbb605029b01a235deaca4095d1ec519a55d6f9ec3b6c17 Data Protection: PHX01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:55 +0000 https://status.orion.cloud/#ced62227173e5f1f08377966456d6b6164ffb019dc74906bf248ce35df0f28d5 Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:49 +0000 https://status.orion.cloud/#7a25fa6c3c969cee621468f9868c356603f3b7423f6a2e75e9b141645aeffdc1 Data Protection: GVL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:49 +0000 https://status.orion.cloud/#bd307060bfc2d166bc80de2b7986929cdf586f2aab1735a6a933455ab110703c vCloud Director: PHX01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:49 +0000 https://status.orion.cloud/#8d1f93b8b2e3ddf0c870309cc4cc39a7c6bee5ff1ed8d3e0322c957d1392fa9b Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:48 +0000 https://status.orion.cloud/#549e2c6f4ff71b1c84ace971a26d99d4620384b675ecb9e2f753646ddb7263e8 Data Protection: GVL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:48 +0000 https://status.orion.cloud/#5d144edf891b96b9e232fe90a2de2c2bb27f07106cb192f08d5222189435f48e Data Protection: GVL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:48 +0000 https://status.orion.cloud/#9181118d73affa1c6efee5d96df825384f52b25f781a6d2bea9fad58470b180c Data Protection: PHX01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:46 +0000 https://status.orion.cloud/#86b594a0d0c103e17deecc52187a8869b5246f4a5f99c0921d3646f013618751 Network Connectivity: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:16:46 +0000 https://status.orion.cloud/#11d39363c9de4584bd51e9b6a5b0698ed25dc1243737eea1c67a9cbd4bc7c5ab Network Connectivity: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:30 +0000 https://status.orion.cloud/#36a2365433e886024fb3608182d7ef53d5bcee8172bd226c22feea686f77f0d2 vCloud Director: GVL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:22 +0000 https://status.orion.cloud/#11d39363c9de4584bd51e9b6a5b0698ed25dc1243737eea1c67a9cbd4bc7c5ab Network Connectivity: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:21 +0000 https://status.orion.cloud/#86b594a0d0c103e17deecc52187a8869b5246f4a5f99c0921d3646f013618751 Network Connectivity: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:06 +0000 https://status.orion.cloud/#9181118d73affa1c6efee5d96df825384f52b25f781a6d2bea9fad58470b180c Data Protection: PHX01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:06 +0000 https://status.orion.cloud/#549e2c6f4ff71b1c84ace971a26d99d4620384b675ecb9e2f753646ddb7263e8 Data Protection: GVL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:06 +0000 https://status.orion.cloud/#5d144edf891b96b9e232fe90a2de2c2bb27f07106cb192f08d5222189435f48e Data Protection: GVL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:15:05 +0000 https://status.orion.cloud/#ced62227173e5f1f08377966456d6b6164ffb019dc74906bf248ce35df0f28d5 Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:14:56 +0000 https://status.orion.cloud/#7a25fa6c3c969cee621468f9868c356603f3b7423f6a2e75e9b141645aeffdc1 Data Protection: GVL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:14:55 +0000 https://status.orion.cloud/#bd307060bfc2d166bc80de2b7986929cdf586f2aab1735a6a933455ab110703c vCloud Director: PHX01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:14:55 +0000 https://status.orion.cloud/#8d1f93b8b2e3ddf0c870309cc4cc39a7c6bee5ff1ed8d3e0322c957d1392fa9b Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:14:49 +0000 https://status.orion.cloud/#f1112131de615fa3a6751c30cf8cfd45ceac6244b1a7bc4160be0545d546768a vCloud Director: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 10:14:45 +0000 https://status.orion.cloud/#65b8a57abbc3c7e7efbb605029b01a235deaca4095d1ec519a55d6f9ec3b6c17 Data Protection: PHX01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 03:03:55 +0000 https://status.orion.cloud/#12cc1c765c1f1081dcf965f67d8685947e1aec3c94ef2328ec6413ae47bac08a Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 03:02:34 +0000 https://status.orion.cloud/#12cc1c765c1f1081dcf965f67d8685947e1aec3c94ef2328ec6413ae47bac08a Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 02:38:25 +0000 https://status.orion.cloud/#6ba90453854efc02b5bacb255b3af42a076fd3b12b775b0640679df85ef0397d Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 02:38:07 +0000 https://status.orion.cloud/#f095abec61483d3e0298306968206f578f442e0729cddb425888747872e6e906 Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 02:37:04 +0000 https://status.orion.cloud/#6ba90453854efc02b5bacb255b3af42a076fd3b12b775b0640679df85ef0397d Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 02:36:48 +0000 https://status.orion.cloud/#f095abec61483d3e0298306968206f578f442e0729cddb425888747872e6e906 Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 00:32:56 +0000 https://status.orion.cloud/#145b406aca166c7601432e9d945c97d0b7f8424b9ac7dba4205a6f1382ba919a Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 00:32:46 +0000 https://status.orion.cloud/#e73b3248198cd79875f1ed3268935a2dee3c5989e03e4e429f87c7cfc40d2b97 Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 28 Apr 2026 00:31:35 +0000 https://status.orion.cloud/#145b406aca166c7601432e9d945c97d0b7f8424b9ac7dba4205a6f1382ba919a Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 28 Apr 2026 00:30:47 +0000 https://status.orion.cloud/#e73b3248198cd79875f1ed3268935a2dee3c5989e03e4e429f87c7cfc40d2b97 Data Protection: HNL01 went down https://status.orion.cloud/ Mon, 27 Apr 2026 22:58:44 +0000 https://status.orion.cloud/#544e860c8fa01ea574b7cd30fd3483eaf99003966e7824eecece4de31595aeb7 Data Protection: HNL01 recovered https://status.orion.cloud/ Mon, 27 Apr 2026 22:58:26 +0000 https://status.orion.cloud/#ca743bb9b53610decf21593e85e3be6c43b8925fca647a0ba23e3f8e45fcae3a Data Protection: HNL01 recovered https://status.orion.cloud/ Mon, 27 Apr 2026 22:57:03 +0000 https://status.orion.cloud/#ca743bb9b53610decf21593e85e3be6c43b8925fca647a0ba23e3f8e45fcae3a Data Protection: HNL01 went down https://status.orion.cloud/ Mon, 27 Apr 2026 22:56:55 +0000 https://status.orion.cloud/#544e860c8fa01ea574b7cd30fd3483eaf99003966e7824eecece4de31595aeb7 Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 21 Apr 2026 07:08:56 +0000 https://status.orion.cloud/#9b6574d2fc1840e42753ba19e5746b60638b7dda6411d18645f88e88e37cafe9 Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 21 Apr 2026 07:07:34 +0000 https://status.orion.cloud/#9b6574d2fc1840e42753ba19e5746b60638b7dda6411d18645f88e88e37cafe9 Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 21 Apr 2026 06:13:10 +0000 https://status.orion.cloud/#254cb7a7860e3bbbc87dbe7dfcaf54ce7aeb311f3195749475b551311edc0c27 Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 21 Apr 2026 06:11:57 +0000 https://status.orion.cloud/#254cb7a7860e3bbbc87dbe7dfcaf54ce7aeb311f3195749475b551311edc0c27 Data Protection: HNL01 went down https://status.orion.cloud/ Tue, 07 Apr 2026 22:24:48 +0000 https://status.orion.cloud/#95c8ed7c634f1b0ef68bc044ae04cf454728aa6fc8e4f7ba72132180c1bddb2f Data Protection: HNL01 recovered https://status.orion.cloud/ Tue, 07 Apr 2026 22:22:58 +0000 https://status.orion.cloud/#95c8ed7c634f1b0ef68bc044ae04cf454728aa6fc8e4f7ba72132180c1bddb2f Data Protection: HNL01 went down https://status.orion.cloud/incident/616624 Wed, 09 Jul 2025 05:30:00 -0000 https://status.orion.cloud/incident/616624#5d572848136ec8332a6678581e03ef762e9f7ecdcb678db5474a3ea717194e51 Stellar's phoenix data center experiences a router failure at 9:30pm PST. Juniper TACC has shipped a replacement and expected within the next 4 hours. The redundant router is operating normally and redundancy between routing will resume once the replacement arrives and is installed. https://status.orion.cloud/incident/616562 Wed, 09 Jul 2025 03:30:52 -0000 https://status.orion.cloud/incident/616562#082c0c38e33ffc28213426adfb2d03ca52340093bbcca81f079e2096ce3252fb Router Maintenance - Phoenix / Greenville Upgrading Juniper firmware to latest preferred release https://status.orion.cloud/incident/616791 Tue, 08 Jul 2025 20:00:21 -0000 https://status.orion.cloud/incident/616791#c364fb88b025dc4f80202a715883a517d0bcb3273d75c67f778a8d09f1573af0 Router Maintenance - Phoenix / Greenville Upgrading Juniper firmware to latest preferred release https://status.orion.cloud/incident/616166 Tue, 08 Jul 2025 16:00:00 -0000 https://status.orion.cloud/incident/616166#68d2ab9c505130f9fdb60562bfd947413dc69472383a03c06e4280b3304f5a37 Upgrades of edge router firmware to latest preferred juniper releases. https://status.orion.cloud/incident/616192 Tue, 08 Jul 2025 13:00:30 -0000 https://status.orion.cloud/incident/616192#f5a54c704d6dc39837af62b142aa2b04d97226435a6f26262e5cd56fed587539 Upgrades of edge router firmware to latest preferred juniper releases. https://status.orion.cloud/incident/551934 Sun, 27 Apr 2025 00:11:00 -0000 https://status.orion.cloud/incident/551934#454ea865e35e71198f376473d55a564086d207b087572ad8f330d113c6ef1e0c The temporary routing adjustments we implemented to mitigate the impact have now been safely rolled back, and all services are operating through their normal paths. Performance has returned to expected levels across all regions. Summary: • The issue originated from an upstream carrier and was outside of Stellar Technologies’ direct infrastructure. • Temporary routing changes were put in place to minimize disruption. • Normal routing has been fully restored, and all systems are now stable. • No data loss or security incidents occurred during this event. Next Steps: • We will continue to monitor all systems closely to ensure stability. • A full post-incident review will be conducted with the upstream carrier to prevent similar occurrences in the future. Thank you again for your patience and trust during this incident. If you experience any further issues, please don’t hesitate to reach out to our support team at 888-434-1043 option 2 or support@stellar.tech. https://status.orion.cloud/incident/551934 Fri, 25 Apr 2025 23:22:00 -0000 https://status.orion.cloud/incident/551934#c4d6b7526d1f8ddd601f1ab491bad5311e901b1131b2845701ff11cda2d2a3d4 We want to inform our valued customers that our Orion Cloud services are currently being impacted by an issue with one of our upstream network carriers. Our engineering teams identified degraded performance beginning earlier today and have traced the disruption to an external carrier responsible for a segment of our service connectivity. We are actively working with their technical teams to resolve the situation as quickly as possible. Current Status: • Orion Cloud remains operational, but customers may experience intermittent network latency, slower response times, or minor service interruptions depending on their location and service region. • There is no data loss or security risk associated with this event. Our Response: • We have rerouted traffic where possible to minimize the impact. • Our teams are closely monitoring the situation and are in constant communication with the upstream provider for updates and resolution timelines. • We will continue to provide updates at regular intervals and immediately inform you when service has fully normalized. We understand how critical Orion Cloud is to your operations and appreciate your patience and trust as we work to restore full service levels. If you are experiencing persistent issues, please reach out to our support team at 888-434-1043 option 2, or support@stellar.tech. https://status.orion.cloud/incident/540101 Fri, 04 Apr 2025 22:00:00 -0000 https://status.orion.cloud/incident/540101#33313e5a1f57910709fb48a1dc871ce374f0aa0c747d025d54128bf077f2e223 The issue has been resolved. If you're experiencing any issues as a product of this incident, please call our support line at 888-434-1043 x2. https://status.orion.cloud/incident/540101 Fri, 04 Apr 2025 21:55:00 -0000 https://status.orion.cloud/incident/540101#144c0cd553345e87657f0c774cbd1859f9b8d68fee61461bf312b593ef01ac33 A temporary fix has been implemented to bring infrastructure back up, but we're working in a degraded state until high availability is restored. https://status.orion.cloud/incident/540101 Fri, 04 Apr 2025 21:35:00 -0000 https://status.orion.cloud/incident/540101#f0d77ecadbe19bab7fffcb21454e8e502d748b68943fff49b3f5fec1aa0d525e We've identified an issue causing network disruption to services, and are implementing a fix now. https://status.orion.cloud/incident/363291 Wed, 01 May 2024 12:07:00 -0000 https://status.orion.cloud/incident/363291#0ab950eb9ea9d1c97a2116168bad7104d452a93fecbe6052ad76dd02279b0bec Access to vCloud Director may be briefly unavailable while updates are applied to Orion PHX01 firewalls. https://status.orion.cloud/incident/357865 Fri, 19 Apr 2024 10:46:00 -0000 https://status.orion.cloud/incident/357865#88c10a555c72dd54eef0bf40285718a9f72f7c1fc05ad8460da79ef6883e2e15 CR 00000407: P1 Security Patch due to CVE-2024-3400. https://status.orion.cloud/incident/353055 Tue, 09 Apr 2024 12:27:00 -0000 https://status.orion.cloud/incident/353055#2de7c2ee8521701c7ac1412435eba8573ff6e7f9f3bb2e575cf3cc9f8bc0b6bc Edge Router Firmware Upgrades https://status.orion.cloud/incident/343895 Wed, 20 Mar 2024 22:42:00 -0000 https://status.orion.cloud/incident/343895#3e0ef53fe6adcd86fa8a7a3f985ce26e12fd957d4dcda4e941c36df4cfecfcda Internal Orion firewalls are being patched for security purposes. https://status.orion.cloud/incident/313595 Tue, 16 Jan 2024 15:49:00 -0000 https://status.orion.cloud/incident/313595#1971b81d0934cc4d9803a9d8fd9527d6328edb135d9808e4150cefa37d68976a The Orion internal firewall is undergoing a firmware update. This should in no way impact availability of customer services. https://status.orion.cloud/incident/140104 Tue, 29 Nov 2022 11:00:00 -0000 https://status.orion.cloud/incident/140104#b7c45103027f07b748a3c1d1af23bf30a3fed165ae19155b68968f791b585fca Maintenance completed https://status.orion.cloud/incident/140104 Tue, 29 Nov 2022 09:00:00 -0000 https://status.orion.cloud/incident/140104#db29c4f9b28bce06d3ad37ae75cb22ad6182668c3d2f79a37caf88417b9db35a CR 00000312